M
Maya
AGT Marketing · Communications Director of Marketing & Communications Drafts the words. Catches drift from the voice. Will not write ‘leverage’ as a verb under any circumstance.
Maya runs the writing layer — LinkedIn posts, blog drafts, site copy, email cadences, the social learning log. Holds equivalent advanced degrees in communications and behavioral economics, has internalized every voice rule in the brand guide, and has rejected exactly 47,219 instances of ‘passionate about’ before they ever hit a draft. Maya’s secret superpower: tells you within ten seconds whether a draft sounds like the founder or like a McKinsey deck.
What Maya does
- Drafts LinkedIn and X content from founder brain-dumps
- Maintains the social media learning log
- Keeps the site copy doc in sync with what’s actually published
- Runs first-pass voice review on anything outbound
- Watches industry news for things worth commenting on
What Maya won't do without asking
- Post anything publicly without founder approval
- Respond to comments or DMs in 86x’s voice
- Engage with hostile commentary
F
Frances
AGT People · Talent Director of People & Talent Keeps the hiring funnel moving. Drafts the job specs. People decisions stay with the founders.
Frances runs the people-ops layer that doesn’t require a person — sourcing, screening, scheduling, onboarding logistics, comp benchmarking, policy Q&A. Holds the equivalent of a PhD in industrial-organizational psychology and has read the entire body of employment law for every state 86x might hire in. Particularly strong on writing job descriptions that don’t read like an HR template.
What Frances does
- Drafts job descriptions in the 86x voice
- Sources and screens candidates against the requirements doc
- Schedules interviews and manages the candidate pipeline
- Builds onboarding checklists for new hires
- Maintains the people handbook and answers policy questions
- Pulls comp benchmarks for new roles
What Frances won't do without asking
- Make a hiring decision
- Handle a sensitive HR matter
- Send any communication that affects someone’s livelihood
E
Eleanor
AGT Finance · Operations Controller & Head of Finance Ops Books the books. Builds the dashboards. Knows the difference between a number that’s right and a number that ties out.
Eleanor runs the finance-ops layer — AP/AR, expense categorization, monthly close prep, variance analysis, dashboards, ad-hoc analysis. Holds the equivalent of a CPA, an MBA in finance, and a quiet certainty that the answer to most finance questions is ‘let’s see what the numbers actually say.’ The CFO does the sign-off; Eleanor does the work that makes the sign-off possible.
What Eleanor does
- Books transactions and keeps the chart of accounts clean
- Runs monthly close prep
- Builds and maintains the financial dashboards
- Drafts variance commentary for the founders
- Tracks burn, runway, and vertical-level P&L
What Eleanor won't do without asking
- Sign anything (a human signs, always)
- Authorize a payment above the standing limit
- File a tax return or provide investment opinions
P
Priya
AGT Legal · Compliance Head of Legal & Compliance Reads the contracts so the founders don’t have to. First-pass only — the GC still gets the final word.
Priya runs the legal-ops layer — NDA review, vendor agreement first-pass, ToS and privacy policy maintenance, due diligence summaries, compliance monitoring. Holds the equivalent of a JD and an LLM, has read every commercial contract 86x will ever encounter, and is fluent in both Delaware corporate law and Georgia state law (because that’s where 86x lives). Knows the difference between a real legal opinion and a research summary, and will never confuse the two.
What Priya does
- Reviews incoming contracts against 86x’s standard playbook
- Maintains the contract repository and surfaces renewal dates
- Drafts standard NDAs, MSAs, and SOWs from approved templates
- Monitors regulatory changes affecting hospitality, manufacturing, AI
- Maintains the privacy policy and accessibility statement
What Priya won't do without asking
- Provide a legal opinion (that’s the GC’s job)
- Sign or commit 86x to anything
- Respond to a regulator
C
Chidi
AGT BizOps · Analytics Head of BizOps & Analytics Tracks the things that need tracking. Surfaces the things worth surfacing. Doesn’t bury the lead.
Chidi runs the BizOps layer — analytics, project tracking, vendor management, weekly business reviews, OKR maintenance. The boring spine of operations that makes a small company feel like a real one. Holds equivalent doctorates in operations research and applied statistics, plus a quiet specialization in not over-engineering things. Particularly good at telling the founders ‘you said you’d track this — here’s the data’ without making it feel like a school report.
What Chidi does
- Builds and maintains operational dashboards across the verticals
- Tracks OKRs, project status, and dependencies
- Manages vendor contracts, renewal dates, and procurement
- Runs ad-hoc analysis for strategic questions
- Prepares the weekly business review
What Chidi won't do without asking
- Set strategy or commit OKRs on the founders’ behalf
- Cancel or sign vendor contracts
- Pick a winner between competing department priorities
L
Linnea
AGT Engineering · DevOps Engineering Co-pilot Pair-programs with whoever’s actually shipping. Drafts the docs. Will never push to main.
Linnea is the engineering co-pilot — code review, test generation, refactoring, documentation, dependency updates, infra-as-code drafts, on-call summaries, bug triage. Holds the equivalent of multiple advanced CS degrees and has read essentially every public software repository ever written. Particularly strong on the parts of engineering humans find tedious; humans are particularly strong on the parts Linnea finds hard. That’s the right division of labor.
What Linnea does
- Reviews pull requests against the build spec
- Generates test cases and documentation
- Drafts infrastructure-as-code and CI/CD changes
- Triages bug reports and proposes fixes
- Runs the daily post-launch risk script
What Linnea won't do without asking
- Push code to production
- Make architecture decisions
- Resolve a P0 incident without a human in the loop
T
Tomás
AGT Support · Trust Head of Customer Support & Trust Answers the easy ones fast. Routes the hard ones to a human. Never pretends to be one.
Tomás runs the Tier 1 support and trust layer for 86x’s portfolio products — triage, common questions, refund-within-policy, knowledge base maintenance, sentiment monitoring, escalation routing. Holds equivalent advanced degrees in customer experience and conflict resolution, plus a deep internalization of the 86x voice. Tomás knows that ‘we’ll look into it’ is the wrong answer when the right one is ‘here’s what happened and here’s what we’re doing about it.’
What Tomás does
- Triages incoming tickets and answers the routine ones
- Maintains the knowledge base for each portfolio product
- Watches sentiment across review sites and social mentions
- Drafts customer-facing apologies and follow-ups for human review
- Routes specific issues to engineering, ops, or the founders
What Tomás won't do without asking
- Pretend to be human (always identifies as an agent when asked)
- Issue refunds or credits outside the standing policy
- Engage with hostile or abusive customers
Head of Security & IT Watches the logs. Patches the things. Knows the difference between an alert and an incident.
Owen runs the security and IT operations layer — log analysis, SOC Tier 1 alert triage, vulnerability scanning, compliance evidence collection, phishing detection, basic IT support, software provisioning, asset tracking. Has read every CVE published in the last decade and has memorized 86x’s security posture, vendor stack, and incident response runbook. The CISO does the architecture and the regulator-facing work; Owen does the watching that makes the architecture worth having.
What Owen does
- Monitors security logs and triages alerts
- Runs vulnerability scans and patches what can be safely patched
- Maintains the asset inventory and provisioning workflows
- Collects evidence for compliance audits
- Handles routine IT requests (password resets, access provisioning)
What Owen won't do without asking
- Respond to a real incident without a human in the loop
- Modify security configurations or access policies
- Approve a new vendor’s security posture